Terms of Use

These Terms and Conditions describe the rules that apply when you use our platform and services. They explain the relationship between you and us, set out account responsibilities, and detail how promotions, payments and disputes are handled. We use plain language where possible and expect you to read these terms before registering or placing bets with Bets Bunny.

Account responsibilities

You are responsible for keeping your account details secure. Do not share your password or account access with anyone. If you suspect unauthorised use of your account, contact our support team immediately. We may suspend or close accounts where we reasonably believe there has been fraud, abuse, multiple-account activity or any breach of these terms.

Account verification

We may require identity and payment verification at any time, particularly before processing withdrawals. Verification may include providing documents to confirm your identity, address and source of funds. Until verification is satisfactory, we may limit account activity including withdrawals.

Eligibility requirements

Only persons who are legally permitted to gamble in their jurisdiction may open an account. By registering you confirm that you meet the minimum age and legal requirements to use our services. We reserve the right to restrict or block access from certain countries or territories where we are not authorised to operate.

Acceptable platform use

You agree to use our services lawfully and fairly. Prohibited activities include fraud, money laundering, collusion, use of unauthorised software or bots, and any attempt to manipulate game outcomes or promotions. Creating multiple accounts to exploit offers is not allowed and may result in forfeiture of funds and account closure.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that will be shown in your account when you opt in. Wagering requirements, game contribution percentages, maximum bet limits and expiry periods vary by promotion. We do not guarantee availability of any promotion in all jurisdictions. Abuse of any bonus or promotional offer may result in bonus cancellation and withholding of winnings.

Deposits and withdrawals

Available payment methods, minimums, maximums and processing times are listed in your account payments area. We may apply limits to deposits and withdrawals and impose checks in line with our anti-money-laundering procedures. Withdrawal requests may be subject to verification and may take longer where additional checks are required. Fees may apply for certain payment types as disclosed in your account.

Dispute resolution

If you have a complaint, please contact support in the first instance so we can investigate and respond. We will aim to resolve disputes promptly and fairly. Where a dispute cannot be resolved directly, you may refer the matter to an independent dispute resolution service if one is available for your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and where required we will notify registered customers. Continued use of the service after changes are published constitutes acceptance of the updated terms. When you open an account with BetsBunny you accept these rules and any updates that apply to your account.