Responsible Gambling
At Bets Bunny we take responsible gambling seriously. We want everyone who plays with us to enjoy controlled play and stay safe. This page explains the practical tools we provide, how to spot warning signs, and where to get help if gambling stops being fun.
Our player protection principles
We believe in clear controls, prompt support, and practical safeguards. We promote safe play by offering tools that let customers manage how much and how often they gamble, and by training our team to respond quickly to requests for help. Our aim is to make it straightforward to limit activity and take a break when needed.
Activity-control tools
We offer a range of self-help tools to help you stay in control. These include:
- Deposit limits you can set and change - daily, weekly or monthly.
- Loss and wager limits to restrict how much you can lose or stake over a set period.
- Session timers and reality checks to remind you how long you have been playing.
- Temporary account breaks (cool-off) if you need a short pause.
- Self-exclusion for longer-term or permanent account closure on request.
How to set limits
You can set and adjust limits directly in your account settings where available. If you need assistance, contact our support team and we will apply or change limits for you. To reach us by email use [email protected]. For urgent requests, please include your account details so we can act quickly.
Self-exclusion and account breaks
If you feel you need a longer break, you can request a self-exclusion. During self-exclusion your account access will be restricted and you will not receive marketing communications. If you later decide to return, a verification process may apply before your account is reactivated.
Signs of problematic behaviour
- Increasingly higher stakes to get the same excitement.
- Chasing losses or hiding activity from friends and family.
- Borrowing money or neglecting other responsibilities because of gambling.
- Feeling anxious or upset when not able to gamble.
Practical tips for staying in control
Set clear limits before you play, stick to a budget, use reality checks, avoid gambling when stressed or tired, and talk to someone you trust about your activity. Small changes can make a big difference.
Professional help and support organisations
If you need further support, contact recognised UK organisations such as GamCare, GambleAware, or use the GamStop self-exclusion scheme. You can also call the National Gambling Helpline for confidential advice. If you need us to help put you in touch with specialist services, our team at BetsBunny will assist and respect your privacy.